Onboarding FAQs

Please complete your paperwork in PayCom within 48 hours of receiving it. If you have any trouble accessing your account or any questions, please email [email protected].

You can log into Paycom using this link.

Please use the same email address you applied to PGC with, as that is where your account invitation was sent.

Be sure to check your spam inbox if you do not see the email to join Paycom. If you are still having issues logging in, reach out to [email protected] for additional support.

United States pay period: Basketball Instructors will be paid one week after the camp concludes. Payments will be issued on the Friday or Saturday, one week following the completion of the camp.

Canadian pay period: – Basket Instructors are paid Bi-weekly.

Your pay rate and timeline are included in the offers letters you received via email. You can also review this information in PayCom.

Your bonus will be issued at the end of the summer, once all summer obligations have been completed.

You can expect to receive it by August 15, 2025, unless there are any exceptional circumstances.

Email staffing@pgcbasketball for schedule changes.

All training is assigned to employees 4 weeks before your first camp starts. You will receive an email with your account information.

To access your account: Use this link – The PGC Academy

Select “Sign in” 
(note: do not select sign up, your account has already been created)

Thanks for reaching out, please use this login using the link below.

https://pgc-academy.learnworlds.com/

It should show you the courses. If you encounter any issues, try refreshing the page. Should the problem persist, don’t hesitate to contact us again.

Proposed: The staffing team is waiting for you to confirm your camps

Confirmed: You are confirmed and locked in for camp

Waitlist: You are on the waiting list. If a spot opens the Staffing team will reach out to you asap.

If you are a new Basket Instructor, you will receive your gear when you arrive on Day 0 of your first
camp.

Returners, bring all the PGC gear you have. In the first session of the summer, you can replenish 1–2
items.

Basket Instructors are required to arrive by 4 pm the day before camp begins. We call this Day 0.

Day 0 is either Sunday for a camp starting on Monday or Monday for a camp starting Tuesday.

PGC does not cover travel costs to get to summer sessions.

Here is the link to submit your reimbursements. Please ensure all reimbursements are submitted by noon (Central Time) on the Tuesday following your session. If submissions are not completed by then, your reimbursement will be processed in the next pay period.

Day Camp starts with arriving at the gym between 8:15-8:30 AM to check in and greet the athletes before starting at 9 AM. We’ll spend the majority of the day on the court, with two classroom sessions and a 45-minute lunch at noon.

As a basket instructor, you’ll lead your group through new concepts and game-like situations. In the classroom, it’s important to model ideal student behavior—staying focused, asking questions, and engaging in group activities.

The day wraps up at 4 PM, followed by a brief staff meeting to recap and prepare for the next day.

A typical day at a residential session is full of energy and growth. It starts with a class session where athletes dive into film, basketball fundamentals, leadership, and confidence. Then, it’s all about action on the court, where you’ll guide athletes through skills and game-like situations.

In between sessions, you will have time to get off your feet during meal supervision and staff meetings!

After the final module, you’ll continue providing world-class oversight in the dorms to ensure an exceptional experience. The day usually runs from 8 AM to 9 or 10 PM, depending on the course.